The purpose of this policy is to inform you about the use of the information collected and to present your rights to you, taking into account the requirements of the PRIVACY ACT. STAFF IN THE PRIVATE SECTOR, chapter P-39.1, Quebec.
CONFIDENTIALITY POLICY
Privacy policy
This policy covers the collection, use and protection of personal data
Collection of personal information
Forms
When from our website you complete our e-mail form we collect the following information:
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Name
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First name
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Email address
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Phone number
This information is then entered into our database of customers (or potential customers) who are also used for statistical purposes. You may request the withdrawal of this information, as explained in the Right of objection and withdrawal section.
Purchase
When you browse our web, we also collect “computer” information about you.
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IP adress
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The type of browser and operating system you are using
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The date and time you accessed our site
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The pages viewed
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The address of the site where you accessed ours
We use cookies to facilitate your browsing of our site. These files are uploaded to your computer and do not collect personal information. This information is also used to improve our service and to personalize your reception on our site.
Right of opposition and withdrawal
We are committed to offering you the right to oppose and opt out of your personal information. The right to object is understood as the ability to refuse to have your personal information used for certain purposes mentioned during collection. The right of withdrawal is understood as the ability to request that your personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can send your request:
Adressed to: Jean-François Riverin, General Manager
By letter: 1001, route de l’Eglise, Suite 506, Quebec (Quebec) G1V 3V7, Canada
By email: info@zentelia.com
By phone: (581) 890-0016
Permission to access
We are committed to recognizing a right of access and rectification to those concerned wishing to consult, modify or delete information concerning them.
Adressed to: Jean-François Riverin, General Manager
By letter : 1001, route de l’Eglise, Suite 506, Quebec (Quebec) G1V 3V7, Canada
By email : info@zentelia.com
By phone: (581) 890-0016
The exercise of this right will be done:
Interactivity with the website
When from our website, within an e-mail message or by phone, you purchase one of our trainings, we collect the following information:
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Name
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First name
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Email address
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Phone number
This information is then entered into our database of customers (or potential customers) who are also used for statistical purposes. You may request the withdrawal of this information, as explained in the Right of objection and withdrawal section.